Your personal information is kept with the highest level of security at ace 5. Read this privacy policy to learn what data we collect, why we collect it, and how we keep it safe.
Every piece of your information matters to us. That's why ace 5 uses world-class technology to keep your data secure.
Ace 5 uses 256-bit SSL encryption on all data transfers. Your personal information and financial transactions are sent through fully secured channels.
Ace 5 never sells your personal information to third parties. Any breach of your privacy is completely unacceptable to us.
Ace 5 follows international data protection standards, ensuring full transparency in how your information is collected, stored, and used.
Ace 5 uses your data only for necessary purposes, and every reason for doing so is clearly stated in this privacy policy.
Ace 5 servers are protected by advanced firewalls and security protocols, with 24/7 monitoring to prevent unauthorized access.
You have complete control over your personal data at ace 5. You can request to view, correct, or delete your information at any time.
Welcome to ace 5. This Privacy Policy explains how personal information collected from users of the ace 5 platform is gathered, stored, used, and protected. By using the ace 5 website or mobile app, you are agreeing to this Privacy Policy.
Ace 5 is a trusted online betting and gaming platform built for Bangladeshi users. We believe privacy is a fundamental right, which is why ace 5 follows international standards to keep your data secure.
This privacy policy applies to all ace 5 services, including:
Please read this Privacy Policy carefully before using ace 5. If you have any questions, feel free to reach out to our support team.
This Privacy Policy forms part of ace 5's Terms and Conditions. Reading both documents together will give you a complete picture.
Ace 5 only collects information that is necessary to provide our services, ensure security, and improve your experience. We do not collect excessive or unnecessary data.
Information you provide when registering for or using ace 5 services:
| Data Type | Example | Reason |
|---|---|---|
| Identity Information | Full name, date of birth | Account Creation & Age Verification |
| Contact Information | Email, phone number | Communication & Security Alerts |
| Address | Current address, city, district | KYC Verification & Identity Confirmation |
| Identity Document | NID, Passport Number | Identity Verification & Legal Compliance |
| Financial Information | Mobile banking number | Deposit & Withdrawal Processing |
Information automatically collected while using ace 5:
Ace 5 never stores your bank account password, PIN, or full card number. This information is processed exclusively through encrypted payment gateways.
Ace 5 uses the information it collects only for specific, legitimate purposes. Details are outlined below:
Ace 5 never sells your information to advertisers or unrelated third parties. You can opt out of marketing communications at any time.
Ace 5 takes great care when sharing your personal data with third parties. Information is only shared in specific circumstances and with designated parties.
Before sharing any data with third parties, ace 5 ensures those parties maintain the same standard of privacy protection.
Cookies and similar technologies are used on the ace 5 website and app to improve the user experience. Cookies are small text files stored on your device.
You can disable cookies through your browser settings. Please note, however, that disabling certain essential cookies may prevent some ace 5 services from functioning properly.
Ace 5 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Core Account Information | For the duration of active account + 5 years |
| Financial transaction records | 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Customer Support Contact | 3 years |
| Betting & gaming history | For the duration of active account + 3 years |
| Cookies & Session Data | Until end of session or up to 1 year |
Once the designated retention period ends, ace 5 securely deletes or anonymizes your data so that no personal identity can be traced.
Ace 5 believes every user owns their own data. That's why ace 5 grants you the following rights.
You may request to know what information ace 5 holds about you.
You may request that ace 5 correct any inaccurate or incomplete information we hold about you.
You have the option to request deletion of your data under certain conditions.
You can request that processing of your data be restricted to specific purposes.
You can request your data in a structured, machine-readable format.
You have the right to withdraw any consent you have previously given at any time.
To exercise these rights, email us at support@ace5.biz or Help Center Visit.
Ace 5 is an adult betting platform and is strictly prohibited for anyone under 18. ace 5 does not knowingly collect information from minors.
Age verification is mandatory at registration. If a minor is found to have registered on ace 5, the account will be closed immediately and all collected data will be deleted.
If you suspect a minor is using ace 5, parents and guardians are requested to notify us at support@ace5.biz. We will take prompt action.
Ace 5 may update this privacy policy as needed. When changes are made:
Continued use of ace 5 after any changes takes effect will be considered your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.
If you have any questions, concerns, or complaints about this Privacy Policy or how your data is used, please contact ace 5:
Ace 5 aims to resolve all privacy-related requests within 30 business days.
Ace 5 takes your privacy seriously. Enjoy betting with us — with complete peace of mind.
Your privacy is fully protected. Join ace 5 today and enjoy a world-class betting experience.