Please read these Terms and Conditions carefully before using the ace 5 platform. All terms related to accounts, bonuses, betting, payments, and responsible gaming are outlined in detail here.
Here's a quick overview of the key points before you read the full details
You must be 18 years of age or older to use ace 5. Accounts found to belong to minors will be closed immediately.
Each individual may hold only one ace 5 account. Creating multiple accounts will result in all accounts being suspended and all balances forfeited.
All bonus offers are subject to specific wagering requirements. Please read the relevant terms carefully before claiming any bonus.
KYC verification is mandatory for withdrawals. Once verified, funds are typically processed within 1–3 business days.
Ace 5 uses certified RNG technology. All game outcomes are completely fair and verifiable, with no possibility of manipulation.
Your personal information is protected in accordance with ace 5's Privacy Policy. Your data is never sold to third parties.
Important Notice: By creating or using an account on the ace 5 platform, you are deemed to have fully read, understood, and accepted these Terms & Conditions. If you do not agree with these terms, please refrain from using ace 5.
Ace 5 is an online betting and gaming platform operating for users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between ace 5 and all users of its services. By accessing the ace 5 site or using any of its services, you agree to all the terms set out below.
Ace 5 reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of ace 5 after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.
Ace 5's Terms & Conditions are governed by the laws and regulations of Bangladesh. Any disputes will be handled through an arbitration process.
To register an account with ace 5, you must meet the following eligibility requirements. These conditions are essential to maintaining a safe and responsible gaming environment on ace 5.
Ace 5 follows a KYC (Know Your Customer) verification process to ensure security. The following documents may be required before making a withdrawal or when deposits exceed a certain threshold:
If an account is created using false information, ace 5 reserves the right to immediately suspend the account and forfeit all balances.
All financial transactions on ace 5 are handled through a fully secure and transparent process. ace 5 supports local payment methods to make things convenient for users in Bangladesh.
Ace 5 is committed to preventing money laundering. ace 5 reserves the right to investigate any suspicious transactions and, where necessary, report them to the relevant authorities.
Ace 5 regularly offers bonuses and promotions for both new and existing members. Each bonus offer comes with its own terms, which should be read carefully before claiming.
New members at ace 5 receive a welcome bonus on their first deposit. Specific wagering requirements apply to this bonus — a set bet amount must be met before bonus funds can be withdrawn.
Certain betting markets or minimum odds requirements may apply to bets placed with bonus funds. Please refer to the terms on each individual bonus page for full details.
Certain rules apply when participating in Sports Betting and casino games on ace 5. These rules are in place to ensure a fair and equal experience for all members.
Ace 5 may cancel a bet and return the stake in the following circumstances:
Ace 5 is committed to maintaining a fair and safe environment. The following activities are strictly prohibited on ace 5 and will result in immediate account suspension.
If found engaging in prohibited activities, ace 5 reserves the full right to close the account, forfeit the balance, and pursue legal action where necessary.
Ace 5 takes responsible gaming seriously. We believe betting is a form of entertainment and should always be kept under control. ace 5's responsible gaming tools are designed to help members build healthy betting habits.
If you feel that betting is having a negative impact on your life, please reach out to ace 5's customer support. We're always here to help.
Ace 5 reserves the right to suspend or permanently close an account under the following circumstances:
If an account has had no activity for more than 12 months, ace 5 will mark it as inactive. A maintenance fee may apply to inactive accounts. Members will be notified in advance by email.
Ace 5 will notify the member by email before closing their account. Any remaining balance in accounts closed for valid reasons will be returned.
Ace 5 is committed to resolving any member complaints or disputes promptly and fairly. Please follow the steps below to raise a dispute:
Ace 5's server logs and records will be treated as final evidence in all disputes. It is strongly recommended that all dispute-related communication be conducted via email to maintain a written record.
Ace 5 reserves the right to amend these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes via email or an on-platform notice.
Continued use of ace 5 after any changes take effect will be considered acceptance of the updated terms. We recommend reviewing this page regularly.
If you have any questions or comments regarding these Terms & Conditions, please contact the ace 5 support team:
The Bengali version of these Terms and Conditions is the authoritative text. In the event of any ambiguity, the interpretation of ace 5 shall be final.
Done reading? Register on ace 5 now and enjoy the thrill of betting with a welcome bonus.